CloudIO

CloudIO simplify firmware updates on Claypaky fixtures; the system will suggest which firmware is needed on the fixtures for all the different electronic boards, guiding the user in the correct update or downgrade. If necessary, CloudIO can be used to update firmware without an internet connection.
Firmware can be downloaded in advance and the update to the Claypaky fixtures can be done offline.

CloudIO is your partner for your daily life. When you connect fixtures to the DMX OUT a friendly colored user interface will give you an immediate feeling on the status of the fixtures connected, allowing you to be focused only on the needed operations.
CloudIO can be used as well within fixed installations, reducing cost of intervention and allowing the technicians to remotely check the status of the fixtures. All information can be downloaded and all the parameters from the connected fixtures can be checked collectively, individually or in groups.

CloudIO provides an interactive service manual with description of the events and a «first aid» for trouble fixing. You receive simple, graphical visual directions to identify the problems, and the Claypaky Customer Care can support you accessing the diagnostic information and providing real-time trouble shooting. You can monitor all the internal events recorded in the fixtures and save them for your internal documentation.

A detailed information is available for each single fixture, and interventions can be planned before troubles occur. Maintenance becomes preventive through statistics and data analysis managed by Claypaky.

CloudIO solutions works exclusively online and the cloud-based platform allows you to access to your data in every moment and from everywhere.
CloudIO is designed around you, all data streams are optimized to let CloudIO works everywhere also connected to a phone hotspot with a low bandwidth consumption.

Each CloudIO box can be easily paired with the user account just inserting the user credentials on the device. Every user can have many CloudIO box available in the web interface. All the owned CloudIO boxes can be easily arranged and organized in the interface accordingly to the warehouse or installation needs.

CloudIO is a retrofit solution that works with most Claypaky fixtures, not only with the new ones and without any additional hardware. Download the complete list from the Claypaky website.

CloudIO is a system designed to be complete integrated in your existing workflow without any additional effort. CloudIO has an input and output DMX port that allow you to place it into your existing DMX line and a simple switch will enable or disable the CloudIO functionalities.